Returns Policy

Goods may only be returned to Euroquip for exchange or refund with prior consent. Requests for returns must be Via Email or Fax within 10 working days of receiving goods and the original invoice number must be noted on all claims. A Return Authorisation Number will then be issued to the customer. If Euroquip agrees to accept goods for return, this Authorisation Number must be clearly stated on all returned goods & a 20% restocking fee may apply. All returned goods must be in their original shipping cartons and must not have been used. Freight charges for returned goods will be at the buyer’s cost.

Incorrectly Supplied or Breakages
All goods should be checked upon receipt for incorrect supply or breakages. In the event that goods have been incorrectly supplied or there is a claim for breakages that may have occurred during transit, any claims must be directed to Euroquip Via Email or Fax within 3 working days of receipt and a Return Authorisation Number will be issued. There will be no freight charge to the buyer and replacement goods will be issued.

Shipping

We offer delivery Australia wide .Orders will be processed and shipped within 2 working days.
Orders over $ 200.00 and within Sydney will be shipped free into store (FIS). Otherwise, shipping charges may apply for orders under $200.00 for other areas & interstate. If shipping charges are applicable then a member of our Customer Service Team will contact you with these details prior to your order being dispatched from our warehouse.
Goods may be collected from our Peakhurst warehouse at no freight charge.